Last Updated: 17th August 2023
1. Introduction
Welcome to J&S Tours (“we,” “us,” or “J&S Tours”). We are committed to protecting your privacy and providing a safe online experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website, jandstours.com.
2. Information We Collect
This section below describes some of the ways in which jandstours.com collects information
2.1 Enquiry Forms
When users book a tour through jandstours.com, we collect certain personal information to process their bookings and provide the requested services. The data collected for this purpose may include:
- Full name
- Email address
- Phone number
- Address
- Payment information (credit card details, billing address, etc.)
We use this information solely for the purpose of fulfilling the booking requests and managing the tour arrangements. The data is securely stored and shared only with our authorized partners or service providers involved in delivering the tour services.
Please note that we do not store payment card information on our servers. All payment transactions are processed securely through a trusted third-party payment gateway, which adheres to industry standards for data security.
By providing this information, users consent to its collection and processing as described in this Privacy Policy.
2.2 Cookies – Google Analytics
J&S Tours uses Google Analytics, a web analytics service provided by Google LLC (“Google”). Google Analytics uses cookies and similar technologies to collect and analyse information about how users interact with jandstours.com. The data collected through Google Analytics includes:
- – IP address (anonymized)
- – Device type
- – Browser type
- – Pages visited on jandstours.com
- – Time spent on each page
- – Referring website or source that led you to jandstours.com
- – Demographic information (if available)
The information generated by the cookies about your use of jandstours.com is transmitted to and stored by Google on servers in the United States. Google uses this information to evaluate website usage, compile reports on website activity, and provide other services related to website activity and internet usage for J&S Tours.
J&S Tours uses Google Analytics to better understand how users interact with our website, improve our website’s content and user experience, and optimize our marketing efforts. The data collected by Google Analytics is used in an aggregated and anonymous form, and it does not identify individual users.
By using jandstours.com, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
You can learn more about Google Analytics and how it collects and processes data by reviewing Google’s Privacy Policy and Google Analytics Terms of Service.
2.3 Cookies – Facebook Pixel
J&S Tours uses Facebook Pixels, a tool provided by Facebook Inc. (“Facebook”), to track and analyze user interactions on jandstours.com and to measure the effectiveness of our Facebook advertising campaigns. Facebook Pixels are small pieces of code that are integrated into our website and enable the collection of data, including:
- IP address
- Device type
- Browser type
- Pages visited on jandstours.com
- Actions taken on the website (e.g., bookings, newsletter sign-ups)
- Facebook user ID (if applicable)
- Demographic information (if available)
The information collected by Facebook Pixels is transmitted to and stored by Facebook on servers in the United States. Facebook uses this data to provide us with insights into website activity, optimize our Facebook ad campaigns, and deliver targeted advertisements to users who have shown an interest in our services.
J&S Tours utilizes Facebook Pixels in compliance with Facebook’s Business Tools Terms, and we do not use the collected data to personally identify individual users.
By using jandstours.com, you consent to the processing of data about you by Facebook in the manner and for the purposes set out above.
To learn more about how Facebook collects and uses data through Facebook Pixels, please review Facebook’s Data Policy.
3. How We Collect Your Information
We collect your personal information through the following methods:
- When you fill out forms on our website, such as contact forms or registration forms.
- When you subscribe to our newsletter or other communications.
- Automatically through cookies and similar technologies when you visit jandstours.com. Please see our Cookie Policy for more details.
- Through Google Analytics and Facebook Pixels to collect information about your interactions with our website and online advertisements. These tools may use cookies and similar technologies. Please see our Cookie Policy for more information on how to manage your preferences.
4. Purpose of Data Processing
We will use your personal information for the following purposes:
- To provide you with the services and information you requested from J&S Tours.
- To send you newsletters, marketing, and promotional materials about our tours and services.
- To improve our website’s user experience and content.
- To analyse website traffic and optimize marketing efforts using Google Analytics and Facebook Pixels.
- To comply with legal and regulatory requirements.
5. Legal Basis for Data Processing
Our processing of your personal information is based on the following legal grounds:
- Your explicit consent when you provide us with your personal information.
- The necessity to fulfil a contract with you (e.g., when you book a tour with us).
- Compliance with legal obligations to which we are subject.
- Our legitimate interests in operating and improving jandstours.com and our services.
6. Data Sharing
We may share your personal information with the following parties for the purposes outlined in this Privacy Policy:
- – Service providers and partners who assist us in website operations, marketing, and other services.
- – Third-party analytics and tracking services, such as Google Analytics and Facebook, as described in our Cookie Policy.
- – Legal authorities, regulators, or law enforcement agencies, as required by law.
7. International Data Transfers
Your personal information may be transferred to and processed in countries outside of the European Economic Area (EEA). We will ensure that any such transfers comply with applicable data protection laws, and we will take appropriate safeguards to protect your information.
8. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
9. Your Rights
You have the following rights regarding your personal information:
- Right to access: You can request access to the personal information we hold about you.
- Right to rectification: You can request the correction of inaccurate or incomplete personal information.
- Right to erasure: You can request the deletion of your personal information under certain circumstances.
- Right to object: You can object to the processing of your personal information for direct marketing or legitimate interests.
- Right to restrict processing: You can request the restriction of your personal information under certain circumstances.
- Right to data portability: You can request a copy of your personal information in a machine-readable format.
To exercise your rights or if you have any privacy-related questions or concerns, please contact us using the information provided in section 11.
10. Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
11. Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy or our data practices, please contact us at:
J&S Tours
- Email: info@jandstours.com
- Phone: +44 (0) 7948211891